Global Certificate Course in BI Tools for Customer Relationship Management

-- viewing now

The Global Certificate Course in BI Tools for Customer Relationship Management is a comprehensive program designed to equip learners with essential skills for career advancement in the dynamic field of CRM. In today's data-driven world, businesses rely heavily on Business Intelligence (BI) tools to analyze customer data and gain insights that drive growth and success.

5.0
Based on 2,183 reviews

2,580+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

This course focuses on the most widely used BI tools for CRM, including Salesforce, Microsoft Dynamics 365, and HubSpot. By completing this course, learners will gain a deep understanding of these BI tools and how to use them to manage customer relationships, analyze customer data, and make informed business decisions. The course covers everything from data analysis and visualization to sales automation and lead generation. With the demand for CRM professionals on the rise, this course is an excellent opportunity for learners to gain a competitive edge in the job market and advance their careers. The course is designed and delivered by industry experts, ensuring that learners receive the most relevant and up-to-date training possible. In summary, the Global Certificate Course in BI Tools for Customer Relationship Management is an essential program for anyone looking to build a successful career in CRM. By mastering the most widely used BI tools for CRM, learners will be well-positioned to succeed in this exciting and dynamic field.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Introduction to Customer Relationship Management (CRM) & Business Intelligence (BI) Tools
• Understanding CRM Data Analysis and Reporting
• Overview of BI Tools for CRM: Tableau, Power BI, QlikView, and SAP Lumira
• Data Visualization Techniques in CRM BI Tools
• Hands-on with Tableau CRM: Data Preparation, Dashboard Creation, and Analysis
• Leveraging Power BI for CRM Data Analysis and Reporting
• QlikView for CRM: Data Integration, Modeling, and Visualization
• SAP Lumira for CRM Data Analysis: Data Discovery, Analysis, and Reporting
• Best Practices for CRM BI Tool Implementation and Adoption
• CRM BI Tools: Real-world Use Cases and Success Stories

Career path

The Global Certificate Course in BI Tools for Customer Relationship Management is designed to equip learners with the skills needed to excel in various roles related to BI tools and CRM. Below, you'll find a 3D pie chart highlighting the most in-demand roles in the UK market. The chart reveals that Customer Relationship Management Analysts are the most sought-after professionals, accounting for 35% of the demand. BI Tools Specialists follow closely, making up 30% of the market. CRM Data Scientists and Customer Insights Managers represent 20% and 15% of the demand, respectively. As you explore these roles, you'll find that they offer competitive salary ranges and a growing need for professionals who can help businesses leverage data and BI tools to improve their customer relationship management strategies. This 3D pie chart is responsive and designed to adapt to various screen sizes, ensuring that learners accessing the content on different devices can easily view and engage with the information.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE COURSE IN BI TOOLS FOR CUSTOMER RELATIONSHIP MANAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment