Professional Certificate in Social Media Crisis Communication
-- viewing nowThe Professional Certificate in Social Media Crisis Communication is a crucial course for modern professionals seeking to effectively manage and navigate crises in today's digital world. With the increasing reliance on social media as a primary source of information, it is essential for organizations to have a well-equipped communication team to handle crises that may arise.
3,468+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Understanding Social Media Crisis
• Identifying Social Media Crisis Levels
• Developing a Social Media Crisis Communication Plan
• Implementing a Social Media Crisis Communication Strategy
• Monitoring and Evaluating Social Media Crisis Response
• Social Media Listening and Analytics in Crisis Situations
• Legal and Ethical Considerations in Social Media Crisis Communication
• Stakeholder Engagement in Social Media Crisis Communication
• Case Studies in Social Media Crisis Communication
• Future Trends in Social Media Crisis Communication
Career path