Certified Specialist Programme in Performance Management
-- viewing nowThe Certified Specialist Programme in Performance Management is a comprehensive course designed to equip learners with essential skills for career advancement in performance management. This program emphasizes the importance of aligning individual and team objectives with organizational goals, fostering a high-performance culture, and implementing effective performance measurement and improvement strategies.
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Course details
• Performance Metrics: Understanding and establishing key performance indicators (KPIs) and service level agreements (SLAs) to measure and evaluate employee performance.
• Goal Setting: Techniques and best practices for setting and communicating clear, measurable, and achievable performance goals.
• Employee Evaluation: Methods and tools for conducting fair and objective performance appraisals, including self-assessments and 360-degree feedback.
• Performance Improvement Plans (PIPs): Strategies for developing and implementing effective PIPs to address performance gaps and improve employee performance.
• Motivation and Engagement: Theories and strategies for motivating and engaging employees, including recognition, rewards, and career development opportunities.
• Legal and Ethical Considerations: Compliance with employment laws and regulations related to performance management, such as discrimination, harassment, and privacy.
• Communication and Feedback: Best practices for providing ongoing, constructive feedback and having difficult conversations related to performance.
• Performance Culture: Building and sustaining a high-performance culture through leadership, communication, and accountability.
Career path
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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