Global Certificate Course in Business Protocol

• Business Etiquette: Understanding the importance of first impressions, appropriate greetings, and body language. • Communication Skills: Effective written and verbal communication, active listening, and email etiquette. • Dining Etiquette: Proper table manners, international dining customs, and business meals. • Cultural Awareness: Understanding cultural nuances, customs, and practices in a global business environment. • Dress Code: Appropriate business attire, dress codes for different occasions, and virtual meeting etiquette. • Business Meetings: Preparing for, conducting, and following up on meetings, virtual and in-person. • Gift Giving: International gift-giving customs, when to give and receive gifts, and appropriate gifts. • Networking: Building and maintaining professional relationships, networking events, and online networking. • Corporate Social Responsibility: Understanding the role of businesses in society and responsible corporate behavior.